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Sept. 12-14, 2017 | Miami, FL

Agenda

Keep checking back for agenda updates!

Event Schedule


Tuesday, Sep. 12

  • 1:00 pm - 5:00 pm Registration
  • 5:00 pm - 6:00 pm Opening Keynote: A Fireside Chat on the Future of Retail

    • Moderator
      Melissa Campanelli
      Editor-in-Chief/Content Director
      Total Retail

    • Barry Beck
      Co-founder and Chief Operating Officer
      Bluemercury
  • 6:00 pm - 7:00 pm Retail Tech Innovation Panel | More

    Retail is in the middle of a major transformation. Traditional retailers and e-tailers alike are re-imagining what their brick-and-mortar and e-commerce sites can be, using innovative technologies to transform customers’ shopping experiences. The companies on this panel are innovators when it comes to using new technology in creative ways to make shopping easier and more exciting for consumers.

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    • Moderator
      Joe Keenan
      Executive Editor
      Total Retail

    • Brian Schultz
      Director of Product Management
      Crate and Barrel

    • Fiona Walter
      Director of Marketing Labs
      Stitch Fix

    • Heather Craig
      Vice President of Retail Experience
      thredUp
  • 7:00 pm - 9:00 pm Opening Reception

Wednesday, Sep. 13

  • 7:15 am - 8:15 am Breakfast
  • 8:15 am - 9:15 am Morning Keynote: The New Wave of Retail: How New Technologies and Business Models Are Challenging Conventional Ways of Thinking The New Wave of Retail: How New Technologies and Business Models Are Challenging Conventional Ways of Thinking

    • Pano Anthos
      Founder and Managing Director
      XRC Labs
  • 9:15 am - 11:00 am Boardroom Case Studies
    Digital & New Technologies
    Marketing & Merchandising
    Omnichannel & In-Store
  • 11:00 am - 11:15 am Break
  • 11:15 am - 12:00 pm Panel Discussion: How to Enrich the Customer Lifecycle With Data and Technology | More
    • Consumers today are more distracted than ever. Therefore, acquiring customers, nurturing them and ultimately keeping them is a formidable task for retailers. In this panel, we will talk to retail leaders about how they’re able to uniquely use data and technology to enrich the experiences their customers have with their brands. The panelists will be discussing some of the core technology advances and data marketing strategies they’re using to drive the next generation of customer experiences. Sharpen your pencils: You’ll want to take notes during this panel!
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    • Moderator
      Melissa Campanelli
      Editor-in-Chief/Content Director
      Total Retail

    • Dara Meath
      Vice President, Retail Systems and Information Technology
      Camuto Group

    • Kim Audan
      Vice President of E-Commerce
      Eileen Fisher

    • Laura Loughran
      Vice President of Application Development – Digital Commerce
      Chico's FAS
  • 12:00 pm - 1:00 pm Luncheon Mid-Day Keynote: RFID Sets the Foundation for Omnichannel Success

    • Jonathan Aitken
      Principal
      Jonathan Aitken Consulting; Former Director, IT Store Technology Operations, lululemon athletica
  • 1:00 pm - 3:20 pm 1:1 Partner Meetings | More

    Your chance to investigate further into the service providers and technologies that your business is looking to invest in. Consider this due diligence the first step in making a well-informed purchase decision.

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  • 3:30 pm - 4:30 pm The Art of Selling … From the Buyer's Viewpoint (Partners Only) | More

    Enterprise software is increasing in complexity. As more service providers A) enter the marketplace and B) adopt similar marketing automation and content strategies, they’re finding it harder to get their foot in the door and accelerate the process of closing deals. Reachify’s CEO and Founder, Cindy Lincks, former vice president of e-commerce at Brooks Brothers, will share the secret to breaking through the clutter and understanding the buyer.

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    • Cindy Lincks
      CEO
      Reachify
  • 3:30 pm - 4:30 pm Total Retail Breakouts (For Retailers Only) | More

    Interested in connecting with other like-minded retailers? Want to find out what types of technologies, tools and systems they’re using, how their organizations are structured for optimal efficiencies, and more? This session represents your chance. Meet with fellow retailers in a small breakout format organized by common interests. Take advantage of the opportunity to engage in this interactive session. And don’t worry, you’ll be in a safe space, open only to retailers.

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  • 4:30 pm - 6:00 pm Game Changers | More

    Learn from industry disrupters in this interactive session. The startups and entrepreneurs featured represent the cutting edge of technology, and their solutions and services could have a profound impact on the future of retail — both in-store and digital. See how your business could be transformed to better meet the needs of today’s tech- and digital-savvy consumers.

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    • Devon Safran
      VP of Business Development and Strategic Partnerships
      FINDMINE

    • Karen Ouk
      SVP Business Development
      mode.ai

    • Melissa Wong
      CEO & Co Founder
      Retail Zipline

    • Tanjila Islam
      CEO/Founder
      TigerTrade
  • 6:30 pm - 9:00 pm Cocktails & Dinner

Thursday, Sep. 14

  • 7:45 am - 8:45 am Breakfast
  • 8:45 am - 9:45 am Morning Keynote: Pioneering the Clicks-to-Bricks Phenomenon With Curated Retail Experiences

    • Drew Green
      CEO
      INDOCHINO
  • 9:45 am - 10:00 am Break
  • 10:00 am - 11:30 am Boardroom Case Studies
    Digital & New Technologies
    Marketing & Merchandising
    Omnichannel & In-Store
  • 11:30 am - 12:50 pm 1:1 Partner Meetings | More

    Your chance to investigate further into the service providers and technologies that your business is looking to invest in. Consider this due diligence the first step in making a well-informed purchase decision.

    »»
  • 1:00 pm - 2:00 pm Luncheon Presentation: Don’t Procrastinate, Evaluate: 5 Tips for Evaluating Retail Tech Before You Buy | More

    Navigating the $620 billion enterprise technology space can be daunting, and selecting the right technology for your business is high stakes. We will explore the top five questions executives should ask when evaluating software as well as how to effectively find answers to gain confidence in your decision-making process.

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    • Cindy Lincks
      CEO
      Reachify
  • 2:00 pm - 3:00 pm Retailer Mixer (For Retailers Only) | More

    Unwind with cocktails and snacks … and more networking! And don’t worry, you’ll be in a safe space, open only to retailers.

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  • 3:00 pm - 3:15 pm Pick up Swag Bags