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Sept. 9 - 11, 2024 | Marriott Charlotte City Center

Agenda

Monday, September 9

  • 2:00 pm 4:30 pm
    Registration
  • 3:30 pm 4:30 pm
    Networking Meet & Greet

    Kick off Total Retail Tech by meeting fellow attendees and peers. This is your first opportunity to network and create meaningful connections from across the retail industry.

  • 4:45 pm 4:50 pm
    Welcome
    Speaker
    • Jennifer DiPasquale Group President/Chief Revenue Officer Total Retail
  • 4:50 pm 5:00 pm
    Partner Presentation
  • 5:00 pm 5:35 pm
    Opening Keynote: Let Me Save You 25 Years — Mistakes, Miracles, and Lessons From the Lovesac Story
    Speaker
    • Shawn Nelson Founder and CEO, Lovesac; Author, "Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story"
  • 6:00 pm 8:00 pm
    Opening Reception

    Wrap up day one by enjoying food and drinks along with live entertainment. This is another chance to network and get to know other professionals from across the retail industry.

Tuesday, September 10

  • 7:30 am 8:15 am
    Breakfast
  • 8:15 am 8:20 am
    Welcome
    Speaker
    • Melissa Campanelli Brand and Content Director Total Retail
  • 8:20 am 8:30 am
    Partner Presentation
  • 8:30 am 9:05 am
    Morning Keynote: Lead Change With Kindness ... Plus a Little Math
    Speaker
    • James Rhee Founder, red helicopter; Author, "red helicopter — a parable for our times: lead change with kindness (plus a little math)"
  • 9:10 am 9:50 am
    Real-World AI Use Cases and Tips
  • 9:50 am 10:30 am
    The Evolution of Commerce: From Social to Headless to Conversational
  • 10:35 am 11:00 am
    Networking Break
  • 11:00 am 12:00 pm
    Peer Groups by Job Function

    In this retailer-only session, attendees will be grouped by job function for engaging, insightful conversations with peers who are facing similar challenges within their roles. Share real-world examples, experiences, tips and tools during this problem-solving session.

  • 12:00 pm 12:40 pm
    The Role of Brick-and-Mortar Retail in a Digital World
  • 12:40 pm 1:40 pm
    Lunch
  • 1:45 pm 3:15 pm
    1:1 Partner Meetings

    Accomplish valuable intel gathering on how some of the leading technology solution providers in the market can help your business. These meetings are intended to foster beneficial relationships for both attendees and sponsor partners.

  • 3:25 pm 4:00 pm
    Afternoon Keynote: Why Technology is at the Core of My Entrepreneurial Spirit
    Speaker
    • Jane Park CEO and Founder Tokki
  • 4:10 pm 4:20 pm
    Partner Presentation
  • 4:20 pm 5:00 pm
    The Startup Challenge

    In this “Shark Tank”-style session, founders of startup technology companies pitch their solutions to Total Retail Tech’s discerning audience, who will vote on the business they believe will have the greatest potential impact on the industry. Audience members will be able to ask questions of the startup founders and learn if they have what it takes to drive business value.

  • 6:00 pm 9:00 pm
    Food, Games and Networking

    The perfect way to close day two of the event is by enjoying delicious food and a night out on the town with your fellow attendees!

Wednesday, September 11

  • 7:45 am 8:30 am
    Breakfast
  • 8:30 am 8:35 am
    Welcome
    Speaker
    • Joe Keenan Editor-in-Chief Total Retail
  • 8:35 am 8:45 am
    Partner Presentation
  • 8:50 am 9:25 am
    Morning Keynote: Inside Domino's Tech-Driven Transformation
    Speaker
    • Christopher Thomas-Moore Senior Vice President, Chief Digital Officer Domino's
  • 9:30 am 10:10 am
    Tackling Loss Prevention and Fraud Through Technology
  • 10:10 am 10:40 am
    Networking Break
  • 10:45 am 12:15 pm
    1:1 Partner Meetings

    Take advantage of this opportunity to accomplish valuable intel gathering on some of the leading technology solution providers in the market. These meetings are intended to help foster beneficial relationships for both attendees and sponsor partners.

  • 12:20 pm 1:05 pm
    Lunch/Peer Groups by Technology Pain Points

    Attendees will enjoy lunch and insightful conversations about the technology pain points (e.g., integration, legacy systems, talent, etc.) that are most pressing for their businesses. Share real-world examples, experiences, tips and tools during this problem-solving session.

  • 1:10 pm 1:45 pm
    Closing Keynote

Questions?

Please contact us at totalretailtech@napco.com or read the FAQs.